Frequently Asked Questions

NYCStreets Permit Management System is the DOT online system for processing construction permit applications. Through the NYCStreets Permit Management System online application, permittees may apply, pay for and print their own permits from their home / office, anytime anywhere. Please note that currently the permit review process occurs during normal weekday Permit Office hours.
Anyone currently registered with DOT, with a valid email address on file, and who has an active Permittee Number and a PIN is eligible to register and apply for construction permits online.
Email us at ConstructionPermits@dot.nyc.gov and enter “Forgot My PIN” in the subject.
If you have a valid Permittee Number and PIN that was provided to you by the NYC DOT Permit Office, then the only action required from you is to register.
  1. On your first visit, click on "I am signing in for the first time."
  2. Provide your Permittee Number and PIN and click on Sign In
  3. In the NYCStreets registration form, you will be asked to provide an email address where you will receive your application tracking numbers, status updates, a phone number and a password. In addition, you will be asked to Verify Your Identity, by providing answers to several Permittee related questions.
  4. You will receive an Email notification from NYCStreets to the Email address provided. Click on the activation link in the body of the email, which will redirect you to the NYCStreets login page so that you may be able to login with your email address and password.
Click on the “I forgot my password” link on the Login Page and follow the instructions to reset your password.
Yes, if the user is registered contact for the Permittee. If he/she is not a registered contact, please have the contact visit the DOT Permit Office and register with NYC DOT.
No. You don’t have to pay any additional fees for using the NYCStreets Permit Management System.
Currently, most Street Opening, Building Operations and Sidewalk Construction permits, including Renewals, Reissues can be processed online. The following construction permits cannot be applied for at this time:
  • Permits initiated via emergency number
  • Permits for canopies
  • Permit extensions
  • Permits for sidewalk repairs performed by homeowner
  • Permits for approval of full roadway closures
  • Permits for companies with a one-location permit bond
Upon successful submission of a NYCStreets Permit Management System application, you will receive a confirmation email. Contained in this email will be a list of all construction permits submitted. If you do not receive this email, please contact DOT at 212-839-9651 or email at ConstructionPermits@dot.nyc.gov.
Currently, NYCStreets Permit Management System only supports .PDF, .GIF, .JPG and .TIFF image formats with a maximum 10MB in total for all the files. If you attempted to upload a document with any of these formats and still received an error message, check the size of the file you are attempting to upload. You may have exceeded the file size limit. Try reducing the file size and upload again.
To cancel a construction permit application, please contact DOT immediately at 212-839-9651 or email at ConstructionPermits@dot.nyc.gov. You must provide your Application Tracking Number as well as your Permittee Number to cancel the application.
Once you have logged into NYCStreets Permit Management System, from the Home page, click on the Permittee Activity button. This will take you to the Permit Application Search page where you can enter the details of the application of which you are requesting to see the status for.
Yes. Once DOT approves your NYCStreets permit application and payment is made (either online or in person) your construction permits will be available to be printed as a batch (all permits in one .pdf file) or individually (a single permit in one .pdf file) on plain paper ANYTIME, ANYWHERE. The Permit is available in Permittee Activity from the NYCStreets Home page.
You can always visit either the DOT Central Permit Office at 55 Water Street, Concourse Level and print your permits there, or at any DOT Permit Office and ask to have your construction permits printed there. Be sure to provide your Application Tracking Number at the time of your request.
For construction permits applied for via the web, you can pay using your American Express, Discover, Master Card or Visa credit cards, Check, Certified Check and Money Order. First, login to NYCStreets Permit Management System and click on the “Permittee Activity” button. Find the “Application Tracking” number of the batch you wish to pay for and click the “Pay” button. Then, simply follow the instructions for paying online. Once your payment is approved, your permit will be available for download and printing in PDF image format. You have an option to choose the permits you want to pay for.
Yes. If you wish to pay in person for construction permits you applied for online, you can visit either the DOT Central Permit Office at 55 Water Street, Concourse Level, or any DOT Permit Office. DOT accepts certified checks, money orders and American Express, Discover, Master Card and Visa credit cards. Be sure to provide your Application Tracking Number at the time of your request.
Occasionally, construction permits may go on “HOLD” for further review by another DOT unit or another agency such as the New York City Department of Design and Construction (DDC), or may be denied. Once your construction permits are processed, you will receive an email with an attached “Details” report, which will list all construction permits submitted and indicate those construction permits which were placed on “HOLD”. (For more information on see How do I request release of a construction permit on “HOLD”?). If any construction permits are denied, you will receive a separate e-mail informing you of the reason for the denial. In an effort to expedite the permit process, we will notify you when any construction permits are available for payment and printing - allowing you to pay as they are available or wait for the entire batch to be available.
Currently, changes to your permit cannot be made through the NYCStreets Permit Management System online application. For changes to an existing permit, you must visit the DOT Central Permit Office at 55 Water Street, Concourse Level between the hours of 8:00 AM and 11:30 AM, Monday to Friday. Be sure to provide your Application Tracking Number at the time of your request.
If using Adobe Reader or Adobe Acrobat to open the PDF permits document(s), you can use the "Find" feature (typically in the top toolbar) and search for keywords, such as the street name. This will bring you to the first page containing that keyword. Or, you can download an individual permit as a .pdf file from the Permittee Activity page by searching for it using the details of the permit.
Contact DOT at 212-839-9651 or email us at ConstructionPermits@dot.nyc.gov. If emailing DOT, please include your Permittee Number, Application Tracking Number, your contact information and a detailed explanation or screenshot of any error message you receive.
If the Project Manager requests additional information, you will receive an email notification to your email address. You may reply to the email with the necessary information which will be added by the Manager to the Application. In addition, applications that require additional information from a Project Manager can be seen in the Notifications section in the NYCStreets Permittee Activity.
Application Status Application Status Definitions
Submitted When all the permits are in submitted state
In Progress When at least one of the permits is 'In Progress' status and rest everything is in ‘Submitted’ status
Fee Holds Review If at least one of the permits is in 'Fee Review' and/or 'Held for External Review' and no other permits are in ‘Ready for Payment’ status
Payment Ready When all the permits are in ‘Ready for Payment’ status
Partial Payment Ready When at least one of the permits are in ‘Ready for Payment’ status no matter what the other permit statuses are
Partially Issued When one or more permits are in ‘Issued’ status and no permits are in ‘Fee Review’ or 'Held for External Review' or ‘Ready for Payment’ statuses
Issued When all the permits are in ‘Issued’ status
Denied When all the permits are in ‘Denied’ status
Hold Name Description Contact Information (Borough office phone numbers or emails)
BOB HOLD: (BRIDGES HOLD) This hold signifies that you may be working within 100 feet of a bridge structure. You must survey the site. If the work is within 100 feet of a bridge structure you must submit a scaled drawing showing the work and exact location. If the work is more than 100 feet away, you must forward certification. Send responses via email to NYCDOT Division of Bridges at bridgeshold@dot.nyc.gov or call 212-839-9222 or 212-839-9223 prior to working.
CAN HOLD: (CANOPY HOLD) This hold signifies that you have applied for a permit to maintain a canopy. The permit will remain on hold until a final inspection by HIQA determines the canopy was installed as per submitted plans. Upon completion of the inspection, this permit shall be released or rejected by the HIQA unit. If renewed or re-issued, this permit shall NOT be placed on CAN Hold. BROOKLYN- (646) 892-1390
BRONX - (212) 748-6609
MANHATTAN - (212) 839-4700
LOWER MANHATTAN - (212) 839-4729
QUEENS - (212) 839-2430
STATEN ISLAND - (212) 839-2410
COB HOLD: (COBBLESTONE HOLD) This hold signifies that you are working on a designated cobblestone street. The roadway must be replaced in kind. Contractors must call the appropriate NYCDOT’s Highway. Inspection and Quality Assurance (HIQA) Office before replacing cobblestones so HIQA can monitor the replacement. BROOKLYN - (646) 892-1390
BRONX - (212) 748-6609
MANHATTAN - (212) 839-4700
LOWER MANHATTAN - (212) 839-4729
QUEENS - (212) 839-2430
STATEN ISLAND - (212) 839-2410
CON HOLD: (CONCRETE ROADWAY HOLD) This hold signifies that you are working on a street designated as a full depth concrete roadway that must be restored in kind as per DOT standard specification #1042A&B. Approval from NYCDOT’s Highway Inspection and Quality Assurance (HIQA) Office is required before work commences. Contractors must call the appropriate HIQA office before the final restoration starts so that HIQA can monitor the work. BROOKLYN - (646) 892-1390
BRONX - (212) 748-6609
MANHATTAN - (212) 839-4700
LOWER MANHATTAN - (212) 839-4729
QUEENS - (212) 839-2430
STATEN ISLAND - (212) 839-2410
CPI HOLD: (CAPITAL PROJECT IN-HOUSE) This hold signifies that the location of your work may pose a potential conflict with an upcoming/current NYCDOT In-House roadway project. Your permit(s) must be reviewed and released by the appropriate NYCDOT Borough Roadway Repair and Maintenance Office. BROOKLYN - (646) 892-1370
BRONX - (212) 748-6670
MANHATTAN - (212) 839-9863
LOWER MANHATTAN - (212) 839-4716
QUEENS - (212) 839-2480
STATEN ISLAND - (212) 839-2397 or 2396
CPO HOLD: (CAPITAL PROJECT OUT-SOURCE) This hold signifies that the location of your work may pose a potential conflict with an upcoming/current NYC Department of Design and Construction (NYCDDC) project. Your permit(s) must be reviewed and released by the appropriate NYCDDC Borough office. BROOKLYN - (718) 391-1571 or 2666
BRONX/N. QUEENS - (718) 391-1063 or 1028
MANHATTAN – (212) 313-3520 or 3536
SOUTH QUEENS – (718) 391-2415 or 1955
STATEN ISLAND – (718) 391-1715 or 1671
ECN HOLD: (ENGINEERING CONTROL NUMBER HOLD) This hold is not currently in use. Your permit will be released without any calls.
EXC HOLD: (EXECUTIVE HOLD) This hold signifies that the location of your work falls on a designated Thru Street or within a high profile area. Your permit(s) must be reviewed and released by OCMC Executive Staff. No call is necessary.
FCR HOLD: (FULL CLOSURE REVIEW HOLD) This hold signifies that your full roadway closure request may require you to submit a Community Reassessment Impact and Amelioration (CRIA) Statement/Environmental Impact Study (EIS). You will be contacted.
LMZ HOLD: (LOWER MANHATTAN ZONE HOLD) This hold signifies that you are working on a street that falls within the Lower Manhattan Zone (south of and including Canal Street). Your permit(s) must be reviewed and released by the Lower Manhattan Borough Commissioner’s Office. The Lower Manhattan Borough Commissioner’s Office can be contacted at lmbcopermits@dot.nyc.gov.
POL HOLD: (POLES HOLD) This hold signifies that your work involves the installation or replacement of poles. Your permit(s) must be reviewed and released by NYCDOT’s Street Lighting Unit. No call is necessary.
RED HOLD: (RE-DIG HOLD) Your permit(s) must be reviewed and released by the NYCDOT HIQA Office. Contractors must call the appropriate NYCDOT’s HIQA Office to schedule this re-dig. BROOKLYN - (646) 892-1390
BRONX - (212) 748-6609
MANHATTAN - (212) 839-4700
LOWER MANHATTAN - (212) 839-4729
QUEENS - (212) 839-2430
STATEN ISLAND - (212) 839-2410
SAM HOLD: (STREET AND ARTERIAL MAINTENANCE HOLD) This hold signifies that you are working on or adjacent to a street that has recently been resurfaced and is a protected street. Per procedure, you must forward a protected street form and sketch (via fax) to the appropriate NYCDOT Street Maintenance Borough office for review and approval. Fax Numbers:
BROOKLYN - (646) 892-1383
BRONX - (212) 839-1947
MANHATTAN - (212) 839-4222
QUEENS - (212) 839-2496
STATEN ISLAND - (212) 839-2402
STP HOLD: (SPECIAL TRAFFIC PROJECTS HOLD) This hold signifies that you are working on a street designated as special traffic project restoration. Your permit(s) must be reviewed and released by the NYCDOT HIQA Office. BROOKLYN - (646) 892-1390
BRONX - (212) 748-6609
MANHATTAN - (212) 839-4700
LOWER MANHATTAN - (212) 839-4729
QUEENS - (212) 839-2430
STATEN ISLAND - (212) 839-2410
VAR HOLD: (VARIANCE HOLD) This hold is not currently in use. Your permit will be released without any calls.
VLT HOLD: (VAULT HOLD) This hold signifies that your work involves the installation or repair of vaults. Your permit(s) must be reviewed and released by Permit Management Executive Staff. No call is necessary.